FAQ

Basic knowledges

Rooms

Friends

Coin & Store

Transfer ≪Coming soon≫

The rest

Basic knowledges

  • What is LinkCast?
    LinkCast is a platform through which communication is made easy and free. Whether chatting with your closest friends or streaming a live cast stream, LinkCast makes it simple and hassle-free.
  • What do I need to begin using LinkCast?
    First you need to begin by creating a LinkCast account. To make an account you will need a SMS-capable smartphone with a unique phone number.
  • What is a "Room"?
    Rooms are places where LinkCast users can hang out and enjoy sharing content. The settings of Rooms can be edited to adapt for specific purposes.
  • What is a "Buzz Cast"?
    Buzz Casts are short video or voice streams that are broadcast within a Room. Multiple people can cast simultaneously in the same Room!
  • What is the purpose of registering as "Friends?"
    Friends can be registered within the app for quick and easy communication access. Presents can be sent between Friends, and invites to Rooms can be sent. People not registered as friends can not send presents, or be invited to join Rooms.
  • What is the purpose of a "Private Room"?
    Private Rooms are non-public rooms which you can share with one other person. They are not open to the Public, and other members can not view their contents or participate.
  • What is a Guest? What is a Host?
    Guests are simply members who have joined somebody's created Room. The Host is the person who created the room, and only the Host has the ability to change the settings and functions of that Room. Members in a given room will always be either a Guest or a Host.
  • iOS10 compatibility
    【Siri compatible】

    Home screen -> Settings -> Siri -> App Support -> Set LinkCast to ON

    By allowing LinkCast to access Siri via the above process, you can send messages to your friends through Siri.

    Try saying something like the example below.

    Example:
    "Send a message with LinkCast to Emily"

    "Send a message to Emily with LinkCast I'm running late"


    *Siri can be used to send messages to all friends in standing chat rooms.



    【iMessage compatible】

    1. Boot up iMessage
    2. Open the send message screen
    3. Tap the button on the left side of the entry form
    4. Tap the 4 oval-shaped icons in the bottom-left
    5. Tap the "+" button
    6. Make sure that LinkCast is set to ON in the "control" tab

    By following the process above, you can use stamps that you own in LinkCast in iMessage.

Rooms

  • What can I do within a Room?
    In Rooms, members can share text, stamps, images, voice chat, and video chat.
  • Am I able to create a Room myself?
    Yes, you can create a Room from the plus sign icon in the top right corner. The person who creates the room will become the Host of the room from the start. As the Host you can begin inviting people from your friends list as guests to the room.
  • Can I change the name of a Room?
    A Room name can be changed at any time, provided that you are the Host of that Room.
  • What is the purpose of the Room's Private/Public settings?
    Rooms that are set to Public can be seen and used by any person on LinkCast. They can be used to make Broadcasts to large amounts of people, or to enjoy a large open conversation. On the flip side, Private rooms provide anonymity from users outside of one's registered friends.
  • What is the "Gist" of a Room?
    The "Gist" is a simple way to descrbe the purpose of a certain room. It is a short description about the Room.
  • What is a "Tag"?
    A tag is a word or short phrase that can be attatched to a room, with the purpose of helping the room be found by others. In the case of public rooms, a tag will help new people find the room from the search engine. While tags are not as important for Private Rooms, they can add a bit of description to the Room.
  • What is the meaning of "Allow p2p searches"?
    By turning this function on, the Room will be displayed to those searching for it as long as somebody is currently in that Room. p2p can be enabled by checking the "Allow p2p searches" box in the search settings.
  • What is "Main Broadcast Mode"?
    Main Broadcast Mode allows the Host of a Room to perform a "Main Broadcast". Main Broadcasts are displayed to all views on the entire screen, and is a special form of broadcasting. All Rooms set with this mode will have a "Curtain" displayed over the room when the Host is not Broadcasting. The Curtain image can be freely edited by the Host.
  • What is a Password?
    When a Password is enabled for a room, users first attempting to join that room will be prompted to input the Password. Only those who input the correct Password can then join that room.
  • What is "Blocking"?
    Blocking prevents a certain user from participating in a Room. Blocked users are removed from the room and are unable to enter it again.
  • When should I use a "Mass Message"?
    Mass Messages are useful when you wish to send the same message to multiple rooms. For example, instead of typing out the same message to all of your private rooms seperately, use a Mass Message to ask your friends what they are up to, or announce an upcoming Broadcast!
  • What happens when I leave a room?
    Leaving a room means ending your participation in that room. It does not mean that the room will be erased. Leaving a room removes it from your Joined Rooms Tab, but you can always re-enter that room at a later time if you wish. This will not affect any other members of that room.
  • Tell me how to create a Private Room!
    By tapping the "Chat" button on a specific persons profile, a Private Room between you and that specific member will be created.
  • What are those check marks next to the chat?
    Sometimes you may see check marks next to the chat in Private Rooms. These mean that the person you are sharing the chat with has already viewed that message.
  • How can I participate in a Room that hasn’t been made Public?
    You can participate if you have received and accepted an invite. An invitation is necessary to join.
  • Tell me how to search for a Room.
    Tap the magnifying glass icon in the top right to search by keywords. After inputing the keywords you wish to use to search for the room, tap OK and the results will be displayed.
  • When I find a Room and enter it, does that make me the Host of that Room?
    You will be a Guest when you enter rooms through searching. Guests may use a Room freely but can not change the settings of the Room.
  • I would like to turn off message notifications for my Rooms.
    Select "Notification Settings" from the main tab screen, and from there you can turn notifications on or off. You can also edit the notification settings for specific rooms.
  • When inviting a friend through his/her profile, can I make him/her the host of the room?
    Friends invited through their profile will be guests of that room. If you wish to add that friend as a Host, choose the "Add Host" option from the room information settings screen.
  • Somebody is Buzz Casting something offensive.
    Hold your finger down on that person's Buzz Cast screen, and an option to disable it will appear. From the settings you can disable the sound and video of a certain Buzz Cast.
  • I don’t know how to tell who is broadcasting a Buzz Cast.
    Tap lightly once on the video and that member's name will be displayed.
  • Sometimes the displayed chat order gets messed up.
    As of now, we have detected an error that affects the chat post display order when certain devices have had their internal clock changed. Try resetting your device's clock to your standard time.

Friends

  • I don’t know how to register someone as a Friend.
    From the center of that person's profile you can select the "Friend Request" option. That person will then receive the friend request. Upon accepting it, the two of you have been successfully registered as friends.
  • I would like to search for a specific person within LinkCast.
    Tap the top right icon in the friend tab, and the Add Friend page will be displayed. From there you can perfom a "QR Code search", a "Keyword Search", or a "One-time ID Search".
  • I would like to add somebody that I met in a Room as a friend.
    Tap on that person's text or stamp to be directed to that member's profile. From the profile page choose "Send Friend Request".
  • When adding a person as a Friend, will they be notified of it?
    Users are not notified when they are added by someone as a friend. However a notification will be sent when a Private Room has been created for that person. (Since a message will be sent to them)
  • What is a "Keyword Search"?
    Keyword Searches can be selected from the center of the Add Friend tab. You can search by User ID, or by any word that may appear in their profile. *Unavailable if that user has turned their "allow search by keyword" setting to OFF.
  • What is a "One-time ID"?
    One-time IDs are generated and effective for 5 minutes, after which they become disabled. They provide a secure way to make a search for a specific person.
  • How do I use the QR Code function?
    By taking a photo of a LinkCast user's QR Code, that person's profile will be displayed. The QR Code function is useful for adding someone physically nearby. Randomly generated QR Codes work in the same way as One-Time IDs in that they are only effective for a short time. Can be disabled and enabled under user settings.
  • I'm having trouble taking a photo of the QR Code.
    Often the camera takes a moment to focus on the QR Code itself. Give your device a moment to focus, and try again.
  • I am unable to find someone using "Keyword Search".
    It is possible that that person is not allowing him/herself to be searched by keyword.
  • What is "Disable Automatic Friend-adding"?
    LinkCast has a function that will automatically add all numbers registered in your Contacts list as Friends on LinkCast. By turning this function to ON, you may disable this function, and must search for friends manually.
  • I do not want my profile to be displayed in Friend Searches.
    Make sure that "Disable Keyword Search" under "Profile Settings" is set to ON, and your profile will not be displayed upon searches. Your profile will still appear to others using QR Code Searches and One-time ID Searches.

Coin & Store

Transfer ≪Coming soon≫

  • What do I need to know when transferring data to a new device?
    During the transferring process, both devices are connected and verifying at all times. Make sure both of the devices are connected to the internet constantly.
  • I would like to continue using LinkCast on my old device after data transfer.
    LinkCast can not be used on separate devices at the same time. After data transfer, you will only be able to use LinkCast on the new device.

The rest

  • Tell me about Notices.
    Notices are news from the LinkCast team sent to all LinkCast members. They contain news on updates and new features.
  • Nobody is joining my Public Room.
    Make sure that the "Make Room Public" setting is set to ON, so that it will be displayed in searches. It also helps to make sure that the Gist of the room and the Tags are accurate for the content of the Room. If these are all in order, people interested in what you are broadcasting will be able to find your room.
  • I seem to have forgotten my PIN.
    You will be unable to login without your PIN code, so it is important that you keep it in a safe place in case you forget. In the case of a forgotten PIN, please erase the following files. -- com.btdstudio.linkcast > data.bin -- *Please note that this will erase any previous chat data, and that data can not be retreived in any way.